Sanrio Puroland in Tama (Tokyo): Tickets, the Visit Reservation, Park Rules and Getting There

The wide brick plaza in front of Tama Center Station in Tama (Tokyo), with two glass pyramid roofs over the station entrance — Tama Center Station in Tama (Tokyo), shared by the Keio and Odakyu lines. Sanrio Puroland is about a 5-minute walk from here.Photo: DiKnK8713, CC BY 4.0, via Wikimedia Commons (cropped)

Sanrio Puroland is an indoor theme park in Tama (Tokyo), about 30 minutes by Keio Line train from Shinjuku (Tokyo). Because it's all indoors, rain doesn't spoil the day, and it's a favorite with families and with adult Sanrio fans alike. The one rule that catches many first-time visitors out is that a ticket alone doesn't get you in: you also need a visit reservation. This guide sets out, from the park's official pages and the railway companies' pages, how tickets and reservations work, what they cost, the opening days and hours, the park rules on food, bags and strollers, how to get there, and how to plan around the busy days.

Planning a day at a theme park in another country can feel like a lot to sort out. Most of it comes down to two things you can do before you leave home, and the rest is easy once you know it.

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You need a passport ticket and a visit reservation; without a reservation you're turned away
Prices change by date; the official e-Passport includes the reservation and costs 100 yen less than the counter
Re-entry is allowed all day with a hand stamp; no packed lunches, fast food or alcohol brought in
No strollers on floors 1 and 2 on weekends, holidays and weekdays when the park closes at 18:00

Two things you need: a passport ticket and a visit reservation

Puroland calls its admission ticket a "passport." The official passport page says that to enter, you need both a visit reservation and a passport ticket. A reservation alone doesn't get you in either. If you arrive without a reservation, you're refused entry, and a passport you've already bought isn't refunded. The reservation is made online on the official site or app; if there's space, you can get one on the day itself, and the park adds a limited number of same-day slots around opening time.

Three ways in

From Sanrio Puroland's official passport, e-Passport and entry-day pages (checked October 13, 2026).

Official e-Passport: bought on the official site, it comes with the visit reservation already made, and you show it on your phone at the entrance without stopping at the counter. It's 100 yen cheaper than buying at the counter, and it can be cancelled from your account page until 23:59 the day before your visit (some payment methods can't be cancelled). Buying one needs a free Sanrio+ membership.
At the ticket counter: the counter sells passports from 30 minutes before the park opens until 90 minutes before closing. You show your visit reservation and passport at the entrance.
Tickets from travel agencies and other sellers: the park's entry-day page says some tickets, such as travel agency vouchers, are exchanged for a passport at the ticket counter. The park's page for overseas visitors asks you to contact the site where you bought a ticket about tickets from booking sites.

What a passport costs

Puroland uses date-based pricing, so the price depends on the day you visit. Children aged 2 and under get in free. For October to December 2026, the official calendar lists these ticket-counter prices:

Passport	Price on the official calendar
Day Passport, adults (18 to 64)	3,900 to 6,600 yen
Day Passport, children (3 to 17) and seniors (65 and over)	2,800 to 5,500 yen
Afternoon Passport (entry from 14:00), adults	2,800 to 4,400 yen
Afternoon Passport, children and seniors	2,500 to 4,100 yen

e-Passport: 100 yen less than the counter price for the same day.
Discount coupon for overseas visitors: the park's page for overseas visitors has coupons (one for the Day Passport, one for the Afternoon Passport) that you show at the ticket counter on the day for 200 yen off. One coupon covers up to 5 people and can't be combined with other coupons.
Extras: most attractions are included in the passport. A paid PUROPASS cuts waiting times, and one attraction and some events need a separate ticket.

Opening days and hours

Hours change from day to day. On the official calendar for October and November 2026, the park opens at 8:30, 9:00 or 9:30 and closes at 17:00 or 18:00; in December 2026 it opens at 10:00. The park also has closed days: October 21 and 22, November 4, 5, 24, 25 and 26, and December 3, 9 and 10 in 2026. You can enter at any time while the park is open, but remember that the ticket counter stops selling 90 minutes before closing. Check the official schedule for the day you want before you book.

Park rules: food, bags, re-entry and photos

Before you go in

From Sanrio Puroland's official rules and manners page and FAQ (checked October 13, 2026).

Bag check: there's a security check before you enter, and every bag is included, even bags in a stroller and suitcases. Knives (including scissors), sprays and other dangerous items are taken away or kept by staff. The more you bring, the longer the check takes.
Food: packed lunches, fast food and alcohol can't be brought in, and no alcohol is sold inside. Baby food, food for allergies and drinks are fine. Guests with dietary restrictions may bring their own meal into the park's restaurants. Meals bought at a restaurant, such as curry or ramen, are eaten inside that restaurant.
Re-entry: you can leave and come back on any day. Get a stamp on your hand at the exit; the stamp is checked instead of your passport, and you go through the bag check again.
Costumes: staff may refuse entry for costumes that cover the whole face (such as masks or full-face paint), long or pointed props, very revealing outfits, bare feet, or clothes that look like a staff uniform.
Photos: hold your camera yourself, in front of your body, and not above your head. Live streaming from the park and photos in the toilets aren't allowed.
Smoking and pets: smoking, including heated tobacco, is only in the smoking area outside. Pets can't come in, except guide dogs, assistance dogs and hearing dogs.
Children: children under primary-school age come with a guardian of junior-high age or older.

Strollers, lockers and babies

Strollers: on weekends, public holidays and weekdays when the park closes at 18:00, strollers can't be used on floors 1 and 2. Use the elevators, not the escalators or stairs, and leave the stroller folded in the stroller parking area when needed. Baby carriers aren't lent out, so bring one if you'll want it.
Lockers: the cashless lockers on the 3rd floor come in three sizes: 300 yen (small), 700 yen (cabin-bag size) and 1,000 yen (suitcase size), for the day of your visit only. They take transport IC cards, PayPay, Alipay+, WeChat Pay and contactless Visa, Mastercard, JCB and AMEX, among others, but not cash. If the lockers are full, your bag doesn't fit, or you can only pay cash, the 3rd-floor information counter keeps bags for 1,000 yen each.
Baby Center: on the 1st floor, with nursing rooms, diaper tables and hot water for formula. Strollers can't go inside, so park yours first.

On busy days

Book early: same-day visit reservations are limited, so make yours as soon as you know your date.
Check the calendar: in late 2026 the highest prices on the official calendar fall on November 22 and on December 28, 29 and 30, at the end of the year.
Early queues: the park asks people not to wait overnight, and the waiting area in front of the entrance opens at 5:40 a.m.
Waiting times: the official site shows live waiting times. On the morning of October 13, 2026, for example, the boat ride showed a 70-minute wait. A paid PUROPASS shortens waits for some attractions.
Parade spots: you can't save a spot with only a bag or a sheet. In standing areas, sheets are put away and people stand up 30 minutes before a parade or show starts.
Driving: the park's own parking, about 80 spaces, stops letting cars in at 12:00 noon and can fill up early.

Getting there

The nearest station is Tama Center, a 5-minute walk from the park. It's served by three lines:

Keio Line: from Shinjuku (Tokyo), take a Special Express bound for Hashimoto to Keio Tama Center Station (about 30 minutes). Leave by the central ticket gate and turn left.
Odakyu Line: from Shin-Yurigaoka, take the Odakyu Line to Odakyu Tama Center Station (about 12 minutes). Leave by the west ticket gate and turn left.
Monorail: from Tachikawa, the monorail takes about 23 minutes to its own Tama Center Station.

From the station, walk straight on and turn left at the crossroads past the hill-top plaza; the park is straight ahead. With a stroller or wheelchair, the footpath from the station takes you to the entrance on the 3rd floor, with a ramp to the left of the steps. Keio also sells a Keio Amusement Passport at its ticket machines, which combines a one-day pass on the Keio and Inokashira lines with a Puroland passport; it's exchanged at the park's ticket counter, and you still need a visit reservation. From Haneda Airport, an airport limousine bus takes about 90 to 140 minutes.

The address is 1-31 Ochiai in Tama (Tokyo). The Entrance Shop near the entrance is a large Sanrio shop with goods sold only at the park; for Sanrio shops elsewhere in Japan, see our guide to Sanrio shops. For more ideas, see our Tokyo (Tokyo) destination page.

Last reviewed: October 13, 2026. Prices, hours, closed days and rules change, and passport prices change by date. Please check the official page before you go.