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全國通用規定 · 飲食

本文在AI的協助下,由英文版翻譯而成。 閱讀英文原文

日本的家庭餐廳:呼叫鈴、飲料吧、平板與送餐機器人

Illustration: a traveling family at a family restaurant table with an ordering tablet and a call button, a drink bar and a serving robot behind them, and a staff member helping
Inside a family restaurant: an ordering tablet and call button on the table, the drink bar and a serving robot.插圖(AI 生成)

日本稱作famiresu的家庭餐廳,是菜單豐富、價格親民、營業時間長的休閒連鎖店,對帶小孩、挑食或深夜抵達的旅客來說是救星。它們也有一些會讓初次到訪者驚喜的機制:桌上的呼叫鈴、自助飲料吧、用平板或自己手機點餐,以及在某些連鎖店,送餐機器人。本篇根據各連鎖店的官方頁面,說明這些機制如何運作。

本頁可能含有聯盟行銷連結。透過連結購買時,我們可能會獲得佣金,您不需要多付任何費用。

  • 從進門到結帳,一次用餐如何進行
  • 飲料吧:是什麼、如何計價
  • 呼叫鈴、平板與QR碼點餐
  • 深夜加成與兒童菜單

一次用餐,一步步來

家庭餐廳用餐流程 日本家庭餐廳的步驟 1. 由店員或接待機安排入座。2. 用桌上平板點餐、用手機掃QR碼,或按呼叫鈴口頭點餐。3. 飲料吧:有點的話可無限續杯,水也常是自助。4. 餐點送達,有時由送餐機器人送來;從托盤取下自己的餐盤。5. 在櫃台、自助結帳機,或某些連鎖店在桌上結帳。 1入座店員或接待機 2選擇你的點餐方式桌上平板,或手機(QR),或按呼叫鈴口頭點餐 3飲料吧(有點的話)想續幾杯都可以水也常是自助 4餐點送達有時由送餐機器人:從托盤取下餐盤 5結帳櫃台、自助結帳,或某些連鎖店在桌上
依據薩莉亞與雲雀(Gusto等)的官方頁面(確認時間:2026年10月)。機制因連鎖店與分店而異。

點餐:平板、QR碼與呼叫鈴

薩莉亞官方說明表示,可用自己的智慧型手機掃描桌上的QR碼開啟點餐畫面,或口頭點餐:按下桌上的鈴呼叫店員。經營Gusto、Bamiyan、Jonathan's等連鎖店的雲雀,於2023年在約2,400家分店透過點餐平板全面啟用桌上QR付款,並搭配自助結帳。Gusto英文網站提供英文、簡體中文與韓文菜單。

Illustration: one traveler orders on the tablet at the table while another refills a glass at the drink bar, with a staff member nearby
Order on the tablet at your table, and refill your own glass at the drink bar.插圖(AI 生成)

飲料吧

飲料吧(dorinku ba)是可無限續杯的自助櫃台。薩莉亞說明列出汽水、熱與冰咖啡和茶包,其官方菜單標價為搭配餐點或甜點時200日圓(含稅)、單點300日圓、小學生以下兒童100日圓,3歲以下免費。各連鎖店價格不同,請看菜單。在薩莉亞,水也是自助:在飲料櫃台拿杯子,壓下出水桿即可。

送餐機器人

雲雀表示,已在2022年12月27日前,於Gusto、Shabu-yo、Bamiyan等約2,100家分店完成導入3,000台送餐機器人。機器人停在你的桌旁時,從托盤取下自己的餐盤即可。

日本家庭餐廳裡,一台在座位間送餐的送餐機器人
家庭餐廳的送餐機器人。Photo: Syced, CC0, via Wikimedia Commons (cropped)

深夜與兒童

要用卡片或手機付款嗎?付款方式因連鎖店而異,多數也收現金。日本沒有小費文化,付帳單金額即可。

桌上有什麼、各做什麼用 家庭餐廳桌上可能看到的東西 呼叫鈴或鈴鐺:按下呼叫店員。平板:點餐,某些連鎖店也可付款。QR碼:掃描後用手機點餐。飲料吧票券或收據:與帳單一起收好。 呼叫鈴按下呼叫店員 平板點餐,且某些連鎖店可付款 QR碼掃描後用手機點餐 你的帳單拿到櫃台結帳
為本篇繪製的簡化圖示,非連鎖店自有設計(確認時間:2026年10月)。

最後確認:2026年10月4日。價格與機制可能變動,請查看各連鎖店官方頁面。

參考資料

延伸閱讀

更多全國通用規定:飲食

Photo credits

  1. A serving robot carrying dishes between booths at a family restaurant in Japan. Photo: Syced, CC0, via Wikimedia Commons (cropped)
  2. A bowl of creamy pork-bone ramen with sliced pork, egg and greens. Photo: Alasdair at en.wikipedia, CC BY 2.5, via Wikimedia Commons (title text added)
  3. Plates of sushi in different colors moving along a conveyor belt. Photo: JIP, CC BY-SA 4.0, via Wikimedia Commons (title text added)
  4. A restaurant window display of plastic food samples with price labels. Photo: Lombroso, Public domain, via Wikimedia Commons (title text added)
  5. A red lacquer bowl of miso soup with tofu, wakame seaweed and mitsuba leaves, seen from above. Photo: Douglas Perkins, CC0, via Wikimedia Commons (title text added)
  6. A home dinner on a wooden table: a bowl of white rice, miso soup with tofu and mushrooms, grilled fish and small side dishes. Photo: サフィル, CC BY-SA 4.0, via Wikimedia Commons (title text added)
  7. A plate of sashimi: slices of salmon and white fish on green leaves, a small mound of grated wasabi, a little wasabi on the salmon, and a sprig of shiso flowers. Photo: Ikusuki, CC BY 2.0, via Wikimedia Commons (title text added)
  8. The front of a small Chinese restaurant with a big red sign and a lit "open" sign on a street in Nagoya (Aichi). Photo: Eugene Ormandy, CC BY-SA 4.0, via Wikimedia Commons (title text added)
  9. Bite-size pieces of boiled octopus with purple-red skin and white flesh, topped with lots of chopped green onion. Photo: jim212jim, CC BY 2.0, via Wikimedia Commons (title text added)
  10. A Japanese roast beef bowl: thin pink slices of beef piled over rice, topped with a raw egg yolk. Photo: Pocsywe, CC0, via Wikimedia Commons (title text added)
  11. A Japanese supermarket shelf lined with rows of soy sauce bottles in many sizes and label colors. Photo: Kanesue, Public domain, via Wikimedia Commons (title text added)
  12. A small white dish of Japanese pickles: yellow takuan, orange carrot and green cucumber slices. Photo: Douglas Perkins, CC0, via Wikimedia Commons (title text added)
  13. A piece of tuna nigiri on a blue and white patterned plate. Photo: RuinDig/Yuki Uchida, CC BY 4.0, via Wikimedia Commons (title text added)
  14. A handwritten Japanese lunch menu with dish names and prices in black and red ink. Photo: NORTLAUKAU 26088 JP, CC0, via Wikimedia Commons (cropped, title text added)
  15. A metal oden pot at a convenience store counter in Japan, with daikon, eggs, shirataki noodles, fried tofu and skewered beef tendon simmering in separate sections. Photo: Ocr7041r38, CC BY-SA 4.0, via Wikimedia Commons (title text added)
  16. A bowl of gyudon: thinly sliced simmered beef and onion over rice, in a patterned bowl on a wooden table. Photo: Ocdp, CC0, via Wikimedia Commons (title text added)
  17. A Sushiro conveyor-belt sushi restaurant on the upper floor of a building, with a red and white sign, banners and a parking area with a van and bicycles below. Photo: Tokumeigakarinoaoshima, CC BY-SA 4.0, via Wikimedia Commons (title text added)
  18. The front of a MOS Burger shop with green signs and big windows, with bicycles parked outside and a menu board by the door. Photo: Tjeerd Wiersma, CC BY 2.0, via Wikimedia Commons (title text added)
  19. A takoyaki food stall with a bright octopus banner. Photo: whalt, CC BY 2.0, via Wikimedia Commons (title text added)
  20. The lit entrance of a small izakaya with a white sign. Photo: Japanexperterna.se, CC BY-SA 3.0, via Wikimedia Commons (title text added)
  21. Japanese yen banknotes and coins. Photo: ASTELUS, CC BY-SA 4.0, via Wikimedia Commons (title text added)
  22. A set restaurant table with a reserved sign. Photo: David Baron, CC BY-SA 2.0, via Wikimedia Commons (title text added)
  23. A plate of sashimi with wasabi and soy sauce. Photo: Douglas Perkins, CC BY 4.0, via Wikimedia Commons (title text added)
  24. An empty wooden sushi counter with seats close together. Photo: Bobby.Creations, CC BY 4.0, via Wikimedia Commons (title text added)

Card images combine these photos with the page title. Photos are used under their licenses (public domain, CC0, CC BY or CC BY-SA); adapted images are shared under the same license as the original.

插圖

本頁部分卡片圖片是插圖(AI 生成),不是照片。